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Privacy policy

This Privacy Policy describes how collects, uses and discloses your personal information when you visit the Site or make a purchase.

Collect personal information​

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information when you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as Personal Information. See the list below for more information about what personal information we collect and why.

Device information

  • Examples of personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.

  • Purpose of collection: To accurately load the site for you and to perform analytics on site usage to optimize our site.

  • Source of Collection: Collected automatically when you visit our site using cookies, log files, web beacons, tags or pixels

  • Disclosure for a Business Purpose: Shared with our processor Wix


Order information

  • Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Purpose of Collection: To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when consistent with the preferences you have shared with us, provide you with information or advertising related to our products or services.

  • Source of collection: Collected from you.

  • Disclosure for a Business Purpose: Shared with our processor Wix and by n'JOI

Customer Support Information

  • Examples of personal information collected: full name, email address, device, phone number (if required)

  • Purpose of collection: To provide customer support.

  • Source of collection: Collected from you.

  • Business Disclosure: We will share this information with the Retreats locations



The Site is not intended for persons under the age of 18. We do not knowingly collect personal information from children. If you are the parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.

Share personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Wix to power our online store.

  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights

Behavioral advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: You can also opt out of Google Analytics here:

  • We share information about your use of the Site, your purchases, and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners (such as Facebook), and in some cases through the use of cookies or other similar technologies (which may allow you to consent depending on your location).

For more information on how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at

You can opt out of targeted advertising by:

In addition, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at:

Using personal information

We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your order, and informing you of new products, services and offers.


Legal basis

In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal data based on the following legal bases:

  • your consent;

  • The performance of the contract between you and the Site;

  • Compliance with our legal obligations;

  • To protect your vital interests;

  • Performing a task of public interest;

  • For our legitimate interests, which do not override your fundamental rights and freedoms.


When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete this information. Please see the "Your rights" section below for more information on your right to data erasure.


If you are a resident of the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service and to request that your personal information be corrected, updated or erased . If you wish to exercise these rights, please contact us using the contact details below.

Your personal data is initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, please see the GDPR white paper:


Cookies is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for example whether it is their first visit or whether they are a frequent visitor.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser, Tools or Preferences menu. For more information on how to change your browser settings or how to block, manage or filter cookies, please refer to your browser help file or visit sites such as

In addition, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the Behavioral Advertising; section above.


Don't Track

Please note that because there is no consistent industry understanding of how to respond to 'Do Not Track' & signals, we do not change our data collection and usage practices when we detect such a signal from your browser.



We may update this Privacy Policy from time to time, for example, to reflect changes in our practices or for other operational, legal or regulatory reasons.



If you have any questions about the privacy policy, you can report this by post to the address Gentsesteenweg 61, 2800

Mechelen, Belgium or via email to

Last updated: October 4, 2022

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